1. Information We Collect
When you visit paragonbiolabs.com (“Site”) or place an order, we may collect the following information:
Information you provide: Name, email address, phone number, shipping address, billing address, and payment information when you make a purchase or create an account.
Automatically collected information: IP address, browser type, device information, pages visited, and referring URLs through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to: process and fulfill your orders; communicate with you about your orders, account, or inquiries; send promotional emails and newsletters (if you have opted in); improve our website, products, and customer service; comply with legal obligations; and prevent fraud.
3. Payment Processing
We use Authorize.net to process credit card payments. Your payment card details are transmitted directly to Authorize.net over an encrypted connection and are not stored on our servers. Authorize.net’s privacy policy governs their handling of your payment data. If you choose to save your payment method for future purchases, a secure token is stored — not your actual card number.
4. Email Communications
If you subscribe to our mailing list, we use MailPoet to send newsletters and promotional emails. You can unsubscribe at any time by clicking the unsubscribe link in any email. Order confirmation and shipping notification emails are transactional and will be sent regardless of your marketing preferences.
5. Cookies
Our Site uses cookies to keep track of your shopping cart, remember your preferences, and understand how visitors use our Site. You can control cookie settings through your browser. Disabling cookies may affect Site functionality, including the ability to place orders.
6. Third-Party Services
We may share your information with trusted third parties who assist in operating our business, including: Authorize.net (payment processing), ShipStation (order fulfillment and shipping), MailPoet (email marketing), and WordPress.com (website hosting). These parties are obligated to keep your information confidential and use it only for the services they provide to us.
7. Data Security
We implement reasonable security measures to protect your personal information, including SSL encryption for data transmission and secure payment processing through Authorize.net. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for accounting and tax purposes.
9. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at info@paragonbiolabs.com. You may also opt out of marketing emails at any time. Please note that we may need to retain certain information for legal or legitimate business purposes.
10. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected information from a person under 18, we will delete that information promptly.
11. California Residents (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information. You have the right to: know what personal information we collect and how it is used; request deletion of your personal information; opt out of the sale of your personal information (we do not sell personal information); and not be discriminated against for exercising your privacy rights. To exercise any of these rights, contact us at support@paragonbiolabs.com. We will respond to verifiable requests within 45 days.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy, please contact us at info@paragonbiolabs.com.
Last updated: April 16, 2026